Technical Help - Resources

Technical Help for Students
Posted on 08/21/2020
Technology Reminders for Student Computers

Zscaler Username: Students

Zscaler Password: Same as NCEdCloud Password

Other tech help. 
Below are instructions to get tech help.  The help desk number was overwhelmed with calls and they are not able to return calls.  Students are asked to use the CHAT feature.  Techs are working from home and can "remote in" to laptops to fix most issues.  
Replacement laptops are available in the main office for laptops that are not working.  Students will need to bring in the broken laptop and will get a replacement laptop.   
To access the CHAT help. 
On the BCS web page.....
Covid-19 Response (under large moving picture)
Virtual days (last line on left)
Click Students & Families  

Other resources to assist you:

Zoom - Technical Resource
BCS - Resources